Introduction
Jeevan Ayurveda Private Limited ("we/us/our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit our website, shop.jeevanayurveda.org ("Website"). By accessing or using our Website, you consent to the collection and use of your Personal Information in accordance with this Privacy Policy.
Collection and Use of Personal Information
We collect Personal Information that is necessary to provide you with a seamless shopping experience. Personal Information includes, but is not limited to, your:
- Name
- Address
- Phone number
- Email address
- Date of birth
- Gender
- Financial information (such as payment details)
We collect this information when you:
- Create an account or log in to the Website.
- Place an order or engage in transactions.
- Participate in surveys, contests, or promotions.
- Communicate with our customer service team.
Purpose of Collecting Personal Information:
- To process and deliver orders efficiently.
- To understand your needs and improve our services.
- To send order confirmations, promotional offers, and updates.
- To analyze customer behavior and optimize your shopping experience.
- To provide customer support and address complaints.
- To comply with legal and regulatory requirements.
Safeguards to Protect Personal Information
We take stringent security measures to protect your Personal Information from unauthorized access, misuse, or disclosure. Your account information is protected by secure server technology. However, you are responsible for keeping your password confidential and ensuring safe access to your account.
Session Data and Cookies
Our Website may automatically log certain session data, including your IP address, browser type, and pages visited. This data helps us enhance your browsing experience.
We also use cookies to:
- Keep track of your shopping cart.
- Understand user behavior on our Website.
- Deliver tailored content and promotions.
You may disable cookies in your browser settings; however, doing so may limit your ability to use certain features on the Website.
Promotional Communication and Unsubscribing
As a user, you may receive promotional emails, SMS, or notifications regarding special offers and updates. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or by contacting our customer service.
Links to Third-Party Sites
Our Website may contain links to external sites operated by third parties ("Linked Sites"). We are not responsible for the privacy practices or content of such Linked Sites.
Disclosure of Personal Information
We may disclose your Personal Information:
- To comply with legal obligations or respond to legal processes.
- To prevent fraud or other unlawful activities.
- To service providers who assist us in operating our business.
- During corporate transactions such as mergers or acquisitions.
- To our affiliates for legitimate business purposes.
Grievance Officer
If you have any complaints or concerns regarding the use of your Personal Information, please contact our Grievance Officer:
Name: Surender Singh
Email: grievanceofficer@jeevanayurveda.org
Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon being posted on the Website. You are encouraged to review this Privacy Policy periodically to stay informed of any updates.
By continuing to use the Website, you acknowledge and agree to the terms of this Privacy Policy.
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